Shipping policy
Shipping Policy
Last updated: March 1, 2026
Thank you for shopping with Divine and Aligned LLC. Each order is prepared with care, intention, and attention to detail.
Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays).
Due to the handmade and small-batch nature of our products, processing times may be extended during high-demand periods.
Shipping Time
Once shipped, estimated delivery times are:
-
Domestic (U.S.): 3–7 business days
-
International: 7–21 business days
Shipping times are estimates only and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
You will receive a tracking number via email once your order has shipped. It is your responsibility to monitor tracking and delivery status.
Lost, Stolen, or Delayed Packages
Divine and Aligned LLC is not responsible for:
-
Packages lost in transit
-
Packages marked as delivered but not received
-
Shipping delays caused by carriers
All claims must be filed directly with the shipping carrier.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
Divine and Aligned LLC is not liable for orders shipped to incorrect addresses provided by the customer. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
Damaged Items
If your order arrives damaged, you must contact us within 48 hours of confirmed delivery at [Your Email Address] with:
-
Clear photos of the item
-
Photos of the packaging
Failure to report within this timeframe may result in denial of your request. We reserve the right to determine eligibility for replacement.
Final Sale Acknowledgment
All products are final sale. Shipping issues do not qualify for refunds and are handled in accordance with this policy and our Terms of Service.
Energetic Integrity Notice
Each product is handled and packaged with intention. Once your order leaves our space, it begins its journey to you. By purchasing, you acknowledge and respect this process and agree to proceed with clarity and certainty.